WHAT ARE YOUR RIGHTS?

You have the same rights as other members of the community. Additional rights in aged care include:

• the right to information e.g. about the range and availability of services;

• the right to privacy and dignity e.g. to be spoken to and treated in a courteous manner;

• the right to freedom of choice e.g. making your own decisions;

• the right to good health care e.g. the right to choose your own doctor;

• the right to have your say and have any complaint resolved quickly and fairly;

• the right to access and control over your own money.

 

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