PRINCIPLES OF ADVOCACY
What is Advocacy?
Advocacy is the process of standing beside an individual or group and speaking out on their behalf to protect and promote their rights and interests.
Client Directed
Advocates work at the direction of clients. Advocates may advise clients as to options so that the client makes an informed choice.
Conflict Management
Advocates endeavour to avoid confrontational approaches as much as possible.
Confidentiality
Confidentiality builds trust between client and advocate. Clients have the right to expect that information will be dealt with confidentially unless they give their express permission for it to be disclosed. Advocates will inform clients of any obligations they have to report issues such as alleged abuse.
Culturally Sensitive
Advocates must take into consideration the cultural, linguistic and communication needs of clients.
Duty of Care
The advocate has a duty of care to not advocate in ways that are illegal or that will cause significant harm to the client.
Empowerment
Advocacy works to increase the power and control clients have over their lives.
Independent
Advocacy must be independent, with no conflicts of interest. It must focus solely on the rights and interests of the client.
Needs Based
Service is provided to people in the client group according to need. The service is free and equitable.
Partisan
Advocacy is on the side of the disadvantaged party. It exists to assist clients. Advocates are not neutral umprires or mediators.